Car rental with Record in Alicante Airport opinions

Positive:They are getting better at customer service than in the past and the staff are better trained now.

Negative:None

4.7

Positive:Positive staff

Negative:Waiting time to get paperwork done

4.0

Positive:Good price

Negative:Insurances that are not easily communicated nor understood due to not fluent English speaking personell

4.5

Positive:Good price

Negative:No negative aspects

4.0

Positive:No waiting this time. Just lucky I guess.

Negative:Too difficult to find the key box. Several misleading signs in drop-off area.

4.0

Positive:good service

Negative:To long waiting time before we can pick up the car

4.2

Positive:Everything worked well, that car was new and vey beautiful. Good work !

Negative:Nothing

4.0

Positive:The staff to Record are very helpful to give advice about long rental periods up to 60 days. I like to rent for 60 days and Record are one of the few companies that will do this.

Negative:Record limit each car to a maximum of 2000 kms(sometimes, depending on the operative they will increase to 3000 but it varies from visit to visit). It is insuffient for a 60 day let. Sometimes their cars have annoying faults for example, radio does not work, broken gearstick top, non functional 12v power socket, not so important for a short let but annoying for a longer let.

4.2