2.-Do I have to pay anything else, beside the prices shown on your website?
No, our prices are FULLY INCLUSIVE (shown in Euro's):

* Insurance
* Unlimited Mileage
* Tax


Except Fuel - when picking up your car you pay the amount of a full tank of petrol. (the tank is to be returned empty)

3. - What does the insurance provided cover?
In just a few lines it is hard to explain all the insurance coverage, however when you go to make a booking you will see in the sections of "included" and "not included" what the insurance covers. As you may understand the insurance coverage may alter slightly depending on each destination and each rent a car provider. The following is not covered by the insurance: damage to wheels (punctures, damage to alloys, etc.) damage to the underneath of the vehicle, damage to the vehicle while driving under the influence of prohibited substances, loss of keys, personal accident insurance (may be purchased directly from the rent a car provider when collecting the vehicle)  

4.-How much will I pay for full tank of fuel?
Prices can vary depending on the model of car and location, 35 Euros for the smallest cars and 85 Euros for larger cars. Please not this price is always an estimation. In some locations this is not the case, you may return the car with the same amount of fuel that it had when you received it.

5.-Can I pay cash?
Yes you may pay in Euros, but Remember that it is essential to show a credit card in the drivers name when you pick up the car. (must be a credit card, not a debit card)

6.-Can I make a booking by telephone, fax, e.mail, or directly at the destination?
No, bookings should be made through our online booking system. Please make sure your e.mail address is written correctly. Please note Booking Centre Online works with a wide range of rent a car providers therefore your car collection will be at one of their desks which is indicated on the confirmation voucher we send you.  BCO is  not located in any of the airports or offices, the only way of contacting us is via the internet or telephone.  

7.-Can I collect the car at any time?
Obviously all deliveries are done by our suppliers in their offices and the deliveries can only be done during their opening hours (generally 09.00 -13.00 and 16.30-19.30 from Monday to Friday and 09.00-13.00 Saturdays; Sundays and local holidays are closed), except Airports where the car collection could be the 24 hrs a day if you provide us with your flight and arrival time.

8.-May I collect and drop off the car at any office?
Only if the selector COLLECT/RETURN allows you to do so, otherwise it is not possible.

9.-Can you deliver my car at places other than your office or airports?
Yes, we will deliver your car for FREE, within the limits of the car hire companies (maximum of 10 kilometres from any of their offices) and a minimum of 7 days hire and always under request.

10.-How will I find my car if my flight arrives late at night or delayed?
If you provide us with your arrival time and your arrival flight number there will be a representative waiting for you on your arrival - 24 hours a day, 365 days a year!

11.-What do I need to hire a car?
You need to be in possession of a valid driving license with three years minimum standing and to be in possession of a valid credit card. The minimum age of the hirer must be 23 years with the exception of the Canary Islands where it is 26 years of age.

12.-Can all the members of my family (or my friends) drive our hired car?
No, only those drivers specified on the contract may drive your hired car. 12.-Can I push or tow other vehicles? No it is not permited to use the vehicle to push or tow other vehicles.

13.-What will I do if my car breaks down?
All cars are new and replaced after 6 months of use. You will find the car hir company phone number on your confirmation voucher so should any failure occur you can call them directly and they will solve the problem as fast as possible!

14.-Do your cars have air conditioning?
Almost all models include air conditioning. You may look at our online quotation system to see all the included specifications of all models.

15.-Can I make a reservation for a specific car, specific fuel, or specific colour (e.g. Ford Ka, diesel, green)?
No we can not accept reservations for specific models or specific fuel, we always confirm the reservation for a Type/Group of car. This means a group of cars with similar specifications.

16.-Can I drive with the car to another country?
Yes you may drive into the European countries (Portugal , France, Germany, Holland Š etc) with a previous conscent by our providers and paying the extra insurance. It is completely forbidden to drive the car in North Africa (Morocco, Algeria , Ceuta, Melilla Šetc) Please note not all car hire companies permit driving their vehicles out of the country therefore they must always be advised before doing so.

17.- Is there any cancellation fees?
No cancellation charges will apply. But please contact us as soon as possible. If you need to cancel your booking, other people could enjoy the car you did not use.

If your question was not answered here, please send us an email to:
Please note we can NOT make quotations by email!
info@www.booking-centre-online.com